SeldonFrameMarketplace
SF

Service Business FAQ Generator

Pick your trade, service area, pricing, and how customers book. Get a ready set of honest customer FAQ answers you can copy onto your website, Google profile, or booking page — and reuse as your AI agent's knowledge base. No AI, no signup.

1️⃣Describe your business
2️⃣Pick pricing & booking
3️⃣Copy your FAQ
Your customer FAQ
12 questions
1. What areas do you serve?
We serve [your service area] and the surrounding areas. [List the specific towns, neighborhoods, or zip codes you cover here so customers can quickly tell whether they're in range.]
2. What are your hours?
Our hours are [your hours — e.g. Mon–Fri 8am–5pm]. [Add weekend, holiday, or after-hours availability here.]
3. Do you offer emergency or same-day service?
[State whether you offer 24/7, after-hours, or same-day emergency service — and any emergency rate — here.] For urgent issues like a burst pipe, no water, or a major leak, [tell customers the fastest way to reach you].
4. How do I book an appointment?
The best way to book is to call us at [your phone number]. [Your hours] — leave a message any time outside those hours and we'll call you right back.
5. How does your pricing work?
We offer free estimates. [Add any conditions here — e.g. free within [your service area], with a trip fee beyond it.] The final price depends on the scope of the job, and we'll confirm it with you in writing before any work begins.
6. Will I know the price before any work starts?
Yes. We'll confirm the full price with you in writing before any work begins — no hidden fees or surprise charges. [Note any diagnostic or trip fee here, and whether it's applied to the final bill.]
7. What payment methods do you accept?
We accept [list your accepted payment methods — e.g. cash, all major cards, check]. [Note any deposit, financing options, or invoicing terms here.]
8. Are you licensed and insured?
[State your license number(s) and confirm that you're fully insured here.] We're happy to provide proof of insurance on request.
9. Do you guarantee your work?
[Describe your workmanship or satisfaction guarantee here, including any warranty period.] If something isn't right, [tell customers exactly how to reach you and what you'll do to make it right].
10. How soon can I get an appointment?
[Share your typical availability here — e.g. same-week, next-day, or a current wait time.] [If you keep slots open for last-minute or emergency work, mention that here.] Booking early gives you the best choice of times.
11. What should I expect at my appointment?
Our technician will arrive within your booking window, diagnose the issue, and walk you through your options and pricing before starting any work.
12. What is your cancellation or rescheduling policy?
[Describe your cancellation and rescheduling policy here — e.g. how much notice you need and any fee.] The easiest way to change an appointment is to reach out the same way you booked.
These are honest templates, not invented facts. We never make up your hours, prices, guarantees, or license numbers. Anything in [square brackets] is a cue for you to fill in with your real details before you publish — so every answer a customer reads is true.

No AI, no signup — this is built in your browser from a proven FAQ structure. Fill in the [bracketed placeholders] with your real details before you post it.

Turn this FAQ into an AI agent that answers 24/7

This same FAQ is exactly what an AI front desk needs to be grounded. Import it straight into your SeldonFrame workspace as your agent's Knowledge, and it answers every customer question by phone, web chat, or text — using only your real answers, never made-up ones.

Turn this into your AI agent's knowledge — freeBook a demo call

How it works

  • Every trade gets hand-written questions covering hours, area, pricing, booking, emergencies, guarantees, payment, and what to expect
  • Your service area and choices tailor the wording — the rest stays as [bracketed placeholders] you fill in with your real details
  • Copy the whole set or download it as a .txt file
  • Nothing is invented on your behalf — so every answer you post is true

Why it matters

Most service businesses lose jobs to the same unanswered questions — do you cover my area, what does it cost, how do I book, can you come today. A clear FAQ answers them before a customer ever calls. And the same FAQ is exactly what an AI front desk needs to be grounded, so it can answer 24/7 using only your real answers — never a made-up one.

Frequently asked questions

Does this FAQ generator use AI?

No. Every question and answer comes from hand-written templates chosen by your trade, service area, pricing model, and booking method. Nothing is sent to a server or AI model — it all happens in your browser.

Why are there placeholders like [your hours] in the answers?

Because we won't invent facts about your business. We can't know your real hours, prices, guarantees, or license number — so we leave an obvious placeholder for you to fill in. That way every answer a customer reads is genuinely true, not a made-up specific.

How does this connect to a SeldonFrame AI agent?

A good AI front desk needs a knowledge base to answer from. This FAQ is exactly that. Import it into your SeldonFrame workspace as your agent's Knowledge, and it answers customers by phone, web chat, or text — grounded in your real answers, never inventing one.

Want more free tools for your front office? Browse all free tools. Comparing your options? Read the best AI receptionist for small business.